We at Grabean take your security very seriously.
To safeguard requester’s payment, requesters will have to make payment via the Grabean platform. Grabean will hold your payment in escrow.
Payment will only be released to the traveller once you click on the “Release payment" button after receiving your order.
The payment will also be automatically released to the traveller if the requester does not acknowledge the receipt of the item within 7 days after the traveller drop off the item at Grabean.